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Service Writer

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

Service Writer

Gallagher's Auto Service has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Malvern, PA.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Gallagher's Auto Service customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays

Click here to submit your application for this position.

What People Say About Us


  • -Law R.

    Dropped off my car here today for a variety of stuff. Forgot my emissions inspection was coming up when I dropped off, called later and not only they were more than accommodating, but they rotated my tires as well without me asking because they caught that there would otherwise be an issue with the tires. Promptly completed, great quality, and most important of all--the price was EXTREMELY fair. Bill is also extremely professional and has great customer service. Definitely coming here again. Highly recommended.


  • -Jim G.

    Quality work, honest, and a fair price. If you don't want to be concerned about being raked over the coals or having unnecessary work done, look no further than Gallagher's.


  • -Ed R.

    I took my Mercury Mountaineer in for service. There had been a rumbling noise while accelerating. For all I knew it could have needed a new transmission but Bill Gallagher did not try and sell me a new tranny when in fact all it needed was in fact an additive added to the fluid to help with the overdrive (a known Ford/Merc. problem.) Thank you Bill for your honesty. I trust his shop implicitly. I highly recommend his shop to anyone.


  • -Zachary N.

    Friendly, quick, and well priced. Would recommend.


  • -John E.

    Our experience with Gallagher's service was outstanding! Bill was very professional and treated us with the utmost respect. We have found their prices to be reasonable and we are very satisfied with their work. We will be going back to Gallagher's from now on and we will recommend their services to others.


  • -Benjamin M.

    Lucked out and found Bill's shop and now bring everything to him. Excellent mechanics, MB experts (as well as other German models and many other foreign and domestic vehicles). They now service everything from my '96 Jeep Cherokee to the MB. They actually repair things instead of rip and replace. They are always upfront about pricing and will give you an honest estimate before starting the repair.

Call us for service: 610-644-9904

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ASE (Automotive Service Excellence)
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